Job Description

Systems/Network Supervisor

  • 507915
  • Full-time


The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility.

AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry.

Come join our dynamic and dedicated team.

Systems/Network Supervisor

Job Location:

Address: 801 E Jefferson St, Phoenix, AZ 85034

Posting Details:

Open until filled

This position is eligible for part-time/full-time remote work (including virtual office arrangement). Must reside in the State of Arizona.

Salary: $80,000 - $85,000

Grade: 27

Job Summary:

The Information Services Division (ISD) is looking for a highly motivated individual to join our team as a Systems/Network Supervisor. Under the general guidance of the Chief Information Security Officer, this position will be responsible to develop and implement large projects that impact all levels of AHCCCS employees. The position will be responsible for the team that performs installation, troubleshooting, and technical support activities for AHCCCS’s applications. Maintenance, patching, and security reviews also fall under this team.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance. Major duties and responsibilities include but are not limited to:

* Direct the design, development, and implementation of medium to large projects that impact the operations of AHCCCS and various other agencies.

* Direct subordinates in hitting deadlines and keeping track of overall project timelines

* Assist in the formulation and establishment of agencies automation practices

* Creates and promotes a productive work environment, ensuring that necessary skills and competencies are in place to meet the goals of the team

* Evaluate and monitor application and systems performance, making recommendations in writing that would enhance them

* Assist in the establishment of policies and procedures

* May provide technical guidance to employees, colleagues and/or customers

Knowledge, Skills & Abilities (KSAs):

* Broad and generally deep understanding of all facets of management and leadership, as well as a vision for the specific business program/function being managed

* Thorough working knowledge of most infrastructure technologies and in-house developed applications utilized in the enterprise

* Excellent interpersonal, written and oral communication skills

* Demonstrated ability to balance, prioritize and organize multiple tasks

* Demonstrated ability to work collaboratively in teams and across organizations

* Demonstrated ability to build strong relationships inside and outside the organization

* Demonstrated ability to understand and anticipate needs and priorities of both internal and external customers


* Bachelor’s degree with 3 or more years of experience in IT or related field; or
* 5 years experience managing an IT team

* 10+ years of experience in systems development, project management, computer operations, communication networks, database administration, and/or technical services

* 7+ years of experience in managing a medium to large network structure

* 5+ years in vendor management and/or work with a government agency

Pre-Employment Requirements:

* Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
* Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
* Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record for the last 39 months including no DUI, suspension or revocations and less than 8 points on your license. If an Out of State Driver License was held within the last 39 months, a copy of your MVR (Motor Vehicle Record) is required prior to driving for State Business. Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.


Among the many benefits of a career with the State of Arizona, there are:
* 10 paid holidays per year
* Paid Vacation and Sick time off (12 and 13 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
* A top-ranked retirement program with lifetime pension benefits
* A robust and affordable insurance plan, including medical, dental, life, and disability insurance
* Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
* RideShare and Public Transit Subsidy
* A variety of learning and career development opportunities
* Opportunity to work 100% virtually or remotely on an ad-hoc basis (home office)

By providing the option of a full-time or part-time virtual/remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


Lifetime Pension Benefit Program
* Administered through the Arizona State Retirement System (ASRS)
* Defined benefit plan that provides for life-long income upon retirement.
* Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
* Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
* Voluntary participation.
* Program administered through Nationwide.
* Tax-deferred retirement investments through payroll deductions.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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