Job Description

Systems/Network Supervisor

  • 507915
  • Full-time
  • Closing at: May 20 2022 at 23:55 MST


The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs, and a recipient of multiple awards for excellence in workplace effectiveness and flexibility. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry. AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona.

Systems/Network Supervisor

Posting Details:

Salary: $80,000 - $85,000

Grade: 27

Job Summary:

The Information Services Division (ISD) is looking for a highly motivated individual to join our team as a Systems/Network Supervisor. Under the general guidance of the Chief Information Security Officer, this position will be responsible to develop and implement large projects that impact all levels of AHCCCS employees. The position will be responsible for the team that performs installation, troubleshooting, and technical support activities for AHCCCS’s applications. Maintenance, patching, and security reviews also fall under this team.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Job Duties:

Major duties and responsibilities include but are not limited to:

* Direct the design, development, and implementation of medium to large projects that impact the operations of AHCCCS and various other agencies.

* Direct subordinates in hitting deadlines and keeping track of overall project timelines

* Assist in the formulation and establishment of agencies automation practices

* Creates and promotes a productive work environment, ensuring that necessary skills and competencies are in place to meet the goals of the team

* Evaluate and monitor application and systems performance, making recommendations in writing that would enhance them

* Assist in the establishment of policies and procedures

* May provide technical guidance to employees, colleagues and/or customers

Knowledge, Skills & Abilities (KSAs):

* Broad and generally deep understanding of all facets of management and leadership, as well as a vision for the specific business program/function being managed

* Thorough working knowledge of most infrastructure technologies and in-house developed applications utilized in the enterprise

* Excellent interpersonal, written and oral communication skills

* Demonstrated ability to balance, prioritize and organize multiple tasks

* Demonstrated ability to work collaboratively in teams and across organizations

* Demonstrated ability to build strong relationships inside and outside the organization

* Demonstrated ability to understand and anticipate needs and priorities of both internal and external customers

Pre-Employment Requirements:

Minimum Qualifications:
* Bachelor’s degree with 3 or more years of experience in IT or related field; or
* 5 years experience managing an IT team

Preferred Qualifications:
* 10+ years of experience in systems development, project management, computer operations, communication networks, database administration, and/or technical services

* 7+ years of experience in managing a medium to large network structure

* 5+ years in vendor management and/or work with a government agency


At AHCCCS, we promote the importance of work/life balance by offering workplace flexibility and a variety of learning and career development opportunities. Among the many benefits of a career with the State of Arizona, there are 10 paid holidays per year, accrual of sick and annual leave, affordable medical benefits and participation in the Arizona State Retirement Plan.

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-417-4497.
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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