Job Description

Records Input Technician

  • 525549
  • Full-time


Arizona Health Care Cost Containment System
Accountability, Community, Innovation, Leadership, Passion, Quality, Respect, Courage, Teamwork

The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility.

AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry.

Come join our dynamic and dedicated team.

Records Input Technician

Division of Fee for Service Management (DFSM)

Job Location:

Address:  801 E. Jefferson Street
Phoenix, AZ 85034


Posting Details:

Hourly Rate: $14.35 

Grade: 12

Closing Date: Open until filled

Job Summary:

The Division of Fee For Service Management (DFSM) is looking for a highly motivated individual to join our team as an Records Input Technician. This position reports to the Data Processing Manager and is responsible for turning paper documents into a digital copy using scanning equipment. Day-to-day duties typically include managing and storing files on a computer, raising concerns and issues with the scanning equipment to technicians, and inspecting the quality of output regularly.

Job Duties:

Major duties and responsibilities include but are not limited to:
* Lifts, open, sorts, batches by claim type into predetermined batch size and prepares various forms for scanning by removing staples, paper clips, etc. and repairing documents as needed.
* Scans documents transcribing from paper formats into computer files. Verifies data to ensure accuracy while appropriately formatting, making adjustments for paper size/weight, color of ink, paper color, etc., to ensure acceptable image quality, and maintaining an even work flow. Responsible for logging document numbers automatically assigned during scanning for future retrieval.
* Ensures quality control by reviewing scanned rejected documents to identify/rescan poor quality document images to make sure all images entered into the system meet established quality standards and resolves inconsistencies.
* Re-routing of unprocessed mail to appropriate destination and writes, types, or enters information into computer via MS Word, MS Excel or other departmental systems, using keyboard, to prepare documents or reports.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
* Digital-Imaging system and procedures
* Inputting Medical/Dental documents to be into the system
* Document sorting, batching, routing, and coding practices/procedures/guidelines

Skill in:
* Computer skills: operating keyboard and ten-key calculator
* Microsoft windows (Excel and Word) or comparable software
* Operate and run a scanner

Ability to:
* Work in a fast paced environment independently and as a team.
* Communicate effectively verbally and in writing
* Speed and accuracy to meet performance measurements
* Learn and closely follow established policies, procedures and guidelines


* Six months of administrative and computer experience.

* One year administrative and computer experience.
* Proficient in Microsoft Office and above average WPM typing skills.

Pre-Employment Requirements:

* Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
* Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
* Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record for the last 39 months including no DUI, suspension or revocations and less than 8 points on your license. If an Out of State Driver License was held within the last 39 months, a copy of your MVR (Motor Vehicle Record) is required prior to driving for State Business. Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.


Among the many benefits of a career with the State of Arizona, there are:
* 10 paid holidays per year.
* Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees).
* Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
* Other Leaves - Bereavement, civic duty, and military.
* A top-ranked retirement program with lifetime pension benefits.
* A robust and affordable insurance plan, including medical, dental, life, and disability insurance.
* Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications).
* RideShare and Public Transit Subsidy.
* A variety of learning and career development opportunities.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page


Lifetime Pension Benefit Program
* Administered through the Arizona State Retirement System (ASRS).
* Defined benefit plan that provides for life-long income upon retirement.
* Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
* Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
* Voluntary participation.
* Program administered through Nationwide.
* Tax-deferred retirement investments through payroll deductions.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing
Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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