Job Description

Information Management Coordinator

  • 511132
  • Full-time


Arizona Health Care Cost Containment System
Accountability, Community, Innovation, Leadership, Passion, Quality, Respect, Courage, Teamwork

The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility.

AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry.

Come join our dynamic and dedicated team.

Information Management Coordinator

Division of Health Care Management

Job Location:

Address: 801 E. Jefferson Street, Phoenix, Arizona 85034 

Posting Details:

Open until filled: 1st review of resumes 9/01/2022

Salary: $55,000 - $65,000 

Grade: 21 This position is eligible for full-time remote work (include virtual office arrangement). Must reside in the State of Arizona.

Job Summary:

The Division of Health Care Management is seeking an Information Management Coordinator.
This position will be responsible for the following:
* Assume responsibility for the development, coordination and administration of user acceptance testing with the Managed Care Organizations, Regional Behavioral Health Authority,
Tribal Regional Behavioral Health Authority and CRN to ensure appropriate tasks are tested, documented and outcomes are analyzed to ensure a high degree of accuracy for production promotes.
* Liaison with contractors, providers, and other Bureaus within the Division regarding evaluations including regular contact with
assigned staff at contractor sites and program monitoring
* Create systems for collection of evaluation data, provide training to contractors and create summary reports.
Coordinating, developing, and administering technical assistance and training as needed to ensure contractors adhere to all data
submission and reporting requirements
* Develop and refine data queries as necessary to review contractor performance
* Preparing and presenting results of data analysis
* Coordinate, develop and administer team and divisional training as needed on system enhancements
* Electronic Data Interchange technical support
* Encounters support and technical assistance
* Develop and maintain technical documentation
* Other duties will be assigned as needed which may require collaboration with colleagues within and outside the Division.

Knowledge, Skills & Abilities (KSAs):

* Computer application software knowledge to perform analysis and develop complex
* Research methodology developments.
* Problem solving and technical writing.
Excellent analytical, research and problem solving skills to resolve operational problems
and improve system performance.
* Excellent written and oral communication skills, and the ability to work and
communicate effectively with a broad spectrum of professionals internally and
* Skills in providing training, group facilitation, public speaking, technical
assistance and consultation in a clear, effective manner.


Minimum: Two years experience in Public Health, or another closely related field (or equivalent experience), and at least one year
experience working in a managed care environment, or another closely related environment (or equivalent experience)

Preferred: Preferred Bachelor's degree in Public Health, Public Administration, Public Policy or another closely related field. Knowledge
of claims process and/or encounter process, EDI processes, system development life cycle, and system design. Experience as a team
lead or project management.

Pre-Employment Requirements:

* Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
* Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.


Among the many benefits of a career with the State of Arizona, there are:
* 10 paid holidays per year
* Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
* A top-ranked retirement program with lifetime pension benefits
* A robust and affordable insurance plan, including medical, dental, life, and disability insurance
* Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
* RideShare and Public Transit Subsidy
* A variety of learning and career development opportunities
* Opportunity to work 100% virtually or remotely on an ad-hoc basis (home office)

By providing the option of a full-time or part-time virtual/remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


Lifetime Pension Benefit Program
* Administered through the Arizona State Retirement System (ASRS)
* Defined benefit plan that provides for life-long income upon retirement.
* Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
* Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
* Voluntary participation.
* Program administered through Nationwide.
* Tax-deferred retirement investments through payroll deductions.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

Application Instructions

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