Job Description

Assistant Director

  • 516001
  • Full-time


The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility.

AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry.

Come join our dynamic and dedicated team.

Assistant Director

Division of Community Advocacy & Intergovernmental Relations

Job Location:

Address:  801 E. Jefferson Street, Phoenix, Arizona 85034

Posting Details:

Open until filled

Salary: $138,000 - $143,000 

Grade: E4  

Job Summary:

The Division of Community Advocacy & Intergovernmental Relations (DCAIR) is looking for a highly motivated individual to join our team as the Assistant Director. This position provides operational oversight and leadership of external facing teams that support critical agency relationships for federal, stakeholder and tribal affairs. DCAIR promotes recovery, resiliency, and wellness for members with mental health and substance use challenges by ensuring peer support and family support services are available to members receiving services and their families through public presentations and training to the community. This division is also responsible for communication with and working alongside the Centers for Medicare and Medicaid Services (CMS), the Office of the Governor, and Arizona's tribal communities. In addition, this division is also responsible for federal and state policy review, implementation and for providing information to the public and facilitating various public committees, councils, and work-groups that meet to address Arizona's healthcare needs and improved outcomes.

Major duties and responsibilities include but are not limited to:

  • Administrative oversight and leadership of DCAIR including the following offices: Office of Individual & Family Affairs, Office of Human Rights and the Office of Intergovernmental Relations. Intergovernmental relations consist of Tribal and Federal affairs for the development of and compliance with agency's CMS 1115 Waiver and State Plan. Directs the overall planning, development, implementation, coordination and evaluation of these programs and services within the division.
  • Works with executive and division leadership to develop long-range strategic plans, design and implement business strategies and establish division goals, objectives, policies and procedures in support of the agency's mission and strategic plan. Provides leadership and oversight of the diverse programmatic activities of assigned programs within the division, while providing leadership, management, strategic direction and support to the executive management team.
  • Conducts and directs complex communications with employees, state and federal officials, other state agencies, elected officials and citizen advocacy organizations; serves as the lived experience voice of members and families among organizations, federal and state elected officials, the general public and agency employees.
  • Responsible for representation of the division at meetings with health officials from the federal government, other states and local entities.
  • Update the Agency Director and/or Deputy Directors on the status of operational programs, federal and state policies, projects, and activities; identifying any issues for risk mitigation and new information that needs to be elevated to the Executive Management Team.
  • Accountable for the effective and efficient administration of the division budget; Lead continuous improvement activities for the division. Other duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):


  •  Legal aspects of AHCCCS, Medicaid, CHIP, HIPAA.
  •  Federal and state regulations concerning health care programs, administrative procedure, procurement, contracts, state and federal financing, due process.
  •  State and federal legislative and rulemaking processes.
  •  Principles of leadership and personnel management.
  •  Responsibilities of state regulatory agencies and channels of decision-making authority.
  •  Budget preparation.


  •  Legal research in a highly regulated environment.
  •  Analytical and logical skills, Oral and written communication skills.
  •  Management or supervisory skills.
  •  Coordination and negotiation skills.
  •  Problem solving and decision-making skills.
  •  Performance monitoring.


  •  Identify complex legal operational, and programmatic issues.
  •  Prepare complex and sensitive documents.
  •  Communicate effectively with internal staff, external entities and stakeholders at the agency, state, and federal levels.
  •  Exercise sound judgment in making decisions and providing advice in highly technical areas often involving ambiguity.


This position required possession of a valid AZ Driver's License.


  • Bachelor's degree in business, health care administration or a health related field and five years of work experience that includes a clinical background; the design, development and administration of managed health care program and strong experience in managing motivating, and coordinating high-level professionals.


  • Master's degree relevant to position.
Pre-Employment Requirements:

* Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
* Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
* Travel is required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record for the last 39 months including no DUI, suspension or revocations and less than 8 points on your license. If an Out of State Driver License was held within the last 39 months, a copy of your MVR (Motor Vehicle Record) is required prior to driving for State Business. Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.


Among the many benefits of a career with the State of Arizona, there are:
* 10 paid holidays per year
* Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
* A top-ranked retirement program with lifetime pension benefits
* A robust and affordable insurance plan, including medical, dental, life, and disability insurance
* Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
* RideShare and Public Transit Subsidy
* A variety of learning and career development opportunities

Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


Lifetime Pension Benefit Program
* Administered through the Arizona State Retirement System (ASRS)
* Defined benefit plan that provides for life-long income upon retirement.
* Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
* Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
* Voluntary participation.
* Program administered through Nationwide.
* Tax-deferred retirement investments through payroll deductions.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online