Division of Member Services (DMS)

The Division of Member Services (DMPS) is responsible for accurately determining Medicaid eligibility, , enrolling members into health plans,overseeing Medicaid eligibility completed by the Department of Economic Security (DES) and maintaining member data integrity. . DMPS has primary responsibility for communicating with AHCCCS members and enrolling providers in the AHCCCS network.

DMPS is focused on the customer and dedicated to providing superior customer service, evident by the high marks it receives on regular customer surveys. The division offers a variety of entry and professional level positions and promotional opportunities in a high performing culture that emphasizes quality, timeliness, and accuracy. DMPS fosters an environment where employees feel respected, engaged, and appreciated for each person’s individual role, skills, experiences, and ideas. DMPS is committed to each employee’s success, development, and well-being because employees are the most important resource in the organization.