Job Description

09/16/2020 09/30/2020
PHOENIX 37,000.00-41,339.00

Arizona Health Care Cost Containment System

Accountability, Community, Innovation, Leadership, Passion, Quality, Respect, Teamwork


First Resume Review: 09/30/2020

Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid Agency, is driven by the passion to deliver comprehensive and cost effective health care to Arizonans in need. AHCCCS is nationally acclaimed as a model for other Medicaid programs and recipient of multiple awards for excellence in workplace effectiveness and flexibility.

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results. State employees are highly engaged, collaborative and embrace a culture of public service. Visit our careers page to learn more about AHCCCS. Use your skills to benefit others; join the AHCCCS Team!


The Division of Fee for Service Management (DFSM) is looking for a highly motivated individual to join our team as a Business Operations Specialist. This position is responsible for providing senior level support for the Claims Unit and for managing multiple projects within the unit. Provides administrative support to the leadership and staff in the Claims Unit. Assists the Division of Fee for Service Management Business Partner for the claims unit and performs complex projects and reports as assigned. Major duties and responsibilities include but are not limited to:

* Provides senior level to the Claims Operations Administrator and Managers within the Claims Unit.

* Communicates with Providers regarding meetings and trainings.

* Serves as the HR Business Partner performing recruitment activities for the Claims Unit.

* Tracks and maintains reports for the Division and Claims Unit.

* Conducts research and manages special projects for the Claims Operations Administrator and Managers of the Claims Unit as assigned.

* Produces minutes and other materials for key internal/external meetings.

* Performs other duties as assigned.


* Principles and practices of administration.

* MS Office Suite & Visio or Google Suites

* Planning, organization, time management, ability to prioritize projects and tasks.

* Oral and written communication skills

* Ability to work independently, with minimal supervision, while keeping stakeholders informed.

* Ability to learn HRIS and Talent Acquisition systems.


* 3 to 5 years senior level administrative experience.

* Excellent computer skills with working knowledge of creating reports and graphs.


At AHCCCS, we promote the importance of work/life balance by offering workplace flexibility and a variety of learning and career development opportunities. Among the many benefits of a career with the State of Arizona, there are 10 paid holidays per year, accrual of sick and annual leave, affordable medical benefits and participation in the Arizona State Retirement Plan. Click here to learn more about benefits.

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 417-4497. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. AHCCCS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.

Click the APPLY NOW button to submit your application.

For technical assistance, email or call 602-542-4700.

Application Instructions

Please apply for this position by following the link provided below. A new window will open on your screen and you will be directed to the Arizona Health Care Cost Containment System (AHCCCS) employment website.

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