Job Description

Business Analysis Supervisor

  • 506938
  • Full-time


The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility.

AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry.

Come join our dynamic and dedicated team.

Business Analysis Supervisor

Job Location:

Address:  801 E Jefferson St, Phoenix, AZ 85034

Posting Details:

Open until filled 

This position is eligible for part-time/full-time remote work (including virtual office arrangement). Must reside in the State of Arizona.

Salary: $77,958- $81,258 

Grade: 28

Job Summary:

The Division of Health Care Management (DHCM) is looking for a highly motivated individual to join our team as a Business Analysis Supervisor. The position will supervise the partnership of business and technology leaders to establish policies, practices and organizational change to promote data sharing between agencies within limitations imposed by statutes and the regulatory environment. Will champion the implementation of data management framework based on industry-wide standards and drive strategic engagement of AHCCCS data and information governance. Will oversee the creation and maintenance of technical documentation. This position has the potential to Telecommute based on the unit needs. Major duties and responsibilities include but are not limited to:
* Supervises the staff by defining and establishing schedules, setting priorities, providing support/direction and dealing with administrative issues as needed

* Collaborate with line of business data owners to assess, prioritize and mitigate risks that may affect business operations and regulatory compliance resulting from data quality issues

* Drive efforts to educate executives, employees, and customers the strategic value of data and its important role as a business asset and decision-making tool along with a thorough knowledge of interrelationships among various internal and external organizational functions

* Coaches team members on performance, completes employee performance evaluations and recommends pay actions

* Establish and monitor data quality efforts and provide a central leadership for the resolution of data issues and develops methods to monitor program or area progress and takes corrective actions

* Monitor data related system initiatives including planning and/or implementation of programs. Assess vendor offering in the data software, tools or services space.

* Trains staff on operational procedures and troubleshooting techniques

Knowledge, Skills & Abilities (KSAs):

* Back-office server applications, desktop applications, web-based applications, client/ server applications

* computer/networking hardware and standard operating systems

* common third-party software applications, internally developed custom applications, application integrations

* Analyzing data, policy and procedure and their application to data governance

* Managing multiple tasks, meeting deadlines and prioritizing workload

* Operate with no supervision in a complex environment

* Build strong relationships inside and outside the organization


* Bachelor’s degree plus 3 or more years of experience in related discipline (or equivalent experience)

Pre-Employment Requirements:

* Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
* Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
* Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record for the last 39 months including no DUI, suspension or revocations and less than 8 points on your license. If an Out of State Driver License was held within the last 39 months, a copy of your MVR (Motor Vehicle Record) is required prior to driving for State Business. Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.


Among the many benefits of a career with the State of Arizona, there are:
* 10 paid holidays per year
* Paid Vacation and Sick time off (12 and 13 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
* A top-ranked retirement program with lifetime pension benefits
* A robust and affordable insurance plan, including medical, dental, life, and disability insurance
* Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
* RideShare and Public Transit Subsidy
* A variety of learning and career development opportunities
* Opportunity to work 100% virtually or remotely on an ad-hoc basis (home office)

By providing the option of a full-time or part-time virtual/remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


Lifetime Pension Benefit Program
* Administered through the Arizona State Retirement System (ASRS)
* Defined benefit plan that provides for life-long income upon retirement.
* Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
* Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
* Voluntary participation.
* Program administered through Nationwide.
* Tax-deferred retirement investments through payroll deductions.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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