Job Description

Administrative Assistant I

  • 494471
  • Full-time


The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs, and a recipient of multiple awards for excellence in workplace effectiveness and flexibility. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry. AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona.

Administrative Assistant I


Posting Details:

Salary: $25,272 - $29,000 

Grade: 13

Job Summary:

The Office of Administrative Legal Services (OALS) is looking for a highly motivated individual to join our team as an Administrative Assistant. This position is a member of the Intake team and will report to the Intake Supervisor.

Job Duties:

* Scan large volume of documents; index additional information received; print and prepare documents for mailing

* Provide front desk coverage as needed

* Process incoming mail and faxes

* May perform data entry duties for Fee for Service claim dispute/appeals into ProLaw database; retrieve eligibility and enrollment status from AHCCCS PMMIS system; route matters to appropriate hearing officer; re-open intake unit matters upon request

* Other duties as assigned related to the position

Knowledge, Skills & Abilities (KSAs):

* Knowledge of AHCCCS programs to properly identify information on claim disputes and appeals for Fee for Service

* Proficient computer skills, including typing; proofreading for high degree of accuracy

* Proficiency with use of Google Suite; Microsoft Word and Excel; RightFax; PMMIS, Docuware, ProLaw database computer systems, scanning documents

* Excellent communication skills (oral and written); ability to work with others effectively

* Ability to follow instructions and learn administrative management skills

* Ability to identify and route claim disputes accordingly; analyze and resolve routine issues

* Multi-task for variable workload


At AHCCCS, we promote the importance of work/life balance by offering workplace flexibility and a variety of learning and career development opportunities. Among the many benefits of a career with the State of Arizona, there are 10 paid holidays per year, accrual of sick and annual leave, affordable medical benefits and participation in the Arizona State Retirement Plan.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-417-4497.

Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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