Core Values
Arizona Health Care Cost Containment System (AHCCCS), a State of Arizona agency, is Arizona's Medicaid program designed to deliver quality health care under managed care. Over the years, independent evaluations repeatedly have praised the program's effectiveness. AHCCCS has received national acclaim as a model for other Medicaid programs and the approach has been recommended to other states by the Centers for Medicare and Medicaid Services, the federal agency that oversees AHCCCS. Arizona Health Care Cost Containment System serves over 2 million Arizonans at an annual cost of approximately $14 billion.
AHCCCS is a team of passionate individuals who want to make a difference within our communities. We work with members and providers to safeguard the integrity of Medicaid programs, as well as to ensure the availability of health care for those who need it.
At AHCCCS, our dedication to serving begins with our mission and vision, which influences and drives everything we do and is the main ingredient of our culture.
Mission: Reaching across Arizona to provide comprehensive, quality health care to those in need.
Vision: Shaping tomorrow's managed care... from today's experience, quality and innovation.
Our Values
Accountability
We are personally responsible for our actions and understand the trust our government has placed on us. We plan and forecast as accurately as possible. Solid performance standards measure the integrity of our work. We tell the truth and keep our promises.
Community
Health care is fundamentally local. We consult and work with, are culturally sensitive to and respond to the unique needs of each community we serve.
Innovation
We embrace change, but accept that not all innovation works as planned. We learn from experience.
Leadership
We lead primarily in two ways: by setting the standards by which other programs can be judged, and by developing and nurturing our own future leaders.
Passion
Good health is a fundamental need of everyone. This belief drives us, inspires and energizes our work.
Quality
Quality begins as a personal commitment to continual and rigorous improvement, self-examination, and change based on proper data and quality improvement practices.
Respect
Each person with whom we interact deserves our respect. We value ideas for change, and we learn from others.
Teamwork
Our mission requires good communication among interdependent areas inside and outside the agency. Internally, we team up within and across divisions. Externally, we partner with different customers as appropriate.
Courage
This value calls on us to be honest and transparent with one another for the purpose of strengthening our culture and advancing our program.